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Consumer Code

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The Consumer Code

We are committed to building a quality product as well as providing the highest level of customer service to ensure your experience with us is as trouble free as possible.

The Consumer Code for Home Builders (“The Code”), which came into effect on 1 April 2010, is an industry led code of conduct developed to make the home buying process fairer and more transparent for purchasers.

The aim of the Code is for all new Home Buyers to:

  • Be treated fairly,
  • Know what level of service to expect,
  • To be given reliable information about their purchase and their consumer rights before and after they move in, and
  • To know how to access a quick, low-cost dispute resolution if they are dissatisfied

For full details on the Code visit: http://consumercode.co.uk

Prior to completion your property will have been ‘snagged’ by Chichester Developments to ensure that it is finished to the highest of standards when you move in.
This simple guide details the buying process and takes you through, step by step, the important stages of purchasing your new home. Further information will also be provided by our preferred selling agent, Webbers.
Explore our developments. Whatever the price range or size, from first-time buyer properties to executive family homes and retirement bungalows, every aspect of the way we work remains constant.